2 Jobs in Ohio, OH
OneTen is Hiring a Field Service Rep (FSR) Near Ohio, OH
Job Summary：
The Field Service Representative provides system level technical support to our external customers for American Standard, Trane and Ameristar residential products sold through the RS channel.
- Telephone and email HVAC system level support with deeper knowledge at the specific product level
- Data and adminstrative duties as assigned
- Support Channel Partners and Field Service Representatives on technical issue resolution
- Interface with internal organization through cross-functional quality forums and teams
- Other duties as assigned
- Minimum of 3 years of field experience serving in a Field Service Representative role
- Strong data entry experience preferred
- Senior level field technician with a minmum of 5 years experience.
- Experience can be offset by higher level technical degree in related field
- Detail oriented and organized, able to coordinate workload
- Strong ability to troubleshoot complex mechanical and electrical systems over the phone
- Strong knowledge of HVAC system operation
- Strong knowledge of Comfort Controls/Zoning application, operation, and troubleshooting
- Must be a strong team player, self-starter and flexible to varying work assignments
- Well-developed verbal, listening, and written communication skills required
- Personal computer competence and data entry with MS Office products required
- Must be customer focused
- Have the ability to make quality decisions
- Has to be able to manage time wisely
- Diverse technical background
Job Summary
Full Time
$60k-74k (estimate)
02/17/2024
06/11/2024
onetengroup.com
<25
The job skills required for Field Service Rep (FSR) include Field Service, Troubleshooting, Technical Support, Futures, HVAC, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Rep (FSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Rep (FSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Rep (FSR) positions, which can be used as a reference in future career path planning. As a Field Service Rep (FSR), it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Rep (FSR). You can explore the career advancement for a Field Service Rep (FSR) below and select your interested title to get hiring information.
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